Returns & Exchanges

Items purchased or received from BonnBonn Baby are returnable or exchangeable within 30 days of purchase/receipt as long as they are in new, unworn/unwashed condition and still have the original tags and packaging. Upon approval of your return we will issue you store credit or a refund. Shipping cost on returned items is not refundable.

Damaged items must be reported within 30 days of purchase for a refund or replacement.

WE CAN NOT ACCEPT RETURNS FOR ITEMS PURCHASED THROUGH A RETAILER. PLEASE CONTACT THE RETAILER FOR THEIR RETURN POLICY.

You must complete our return/exchange form and include it with your return. Click here to download the return form.

Please mail your return to:

BonnBonn Baby

Attn: Customer Service/Returns

P.O. Box 544

Barrington, Illinois 60011-0544

For your protection, we recommend you return all items via a traceable carrier such as USPS, UPS or FedEx. BonnBonn Baby is not responsible for packages not received if a tracking number is not provided. Returns and exchanges must be returned prepaid; we cannot accept C.O.D. deliveries.